Soluxia Energy Privacy Policy

Effective Date: 1 April 2023

At Soluxia Energy, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the data you provide when you visit our website, fill out lead forms, or interact with our ads on Google or Facebook.

Who We Are

Our website address is: https://www.soluxiaenergy.com
We are a solar installation company based in Islamabad, Pakistan, providing residential, commercial, and industrial solar energy solutions.

Information We Collect

We collect personal data through:

Website forms (e.g., “Get a Quote”)

Google Lead Forms

Facebook Lead Ads

Phone calls and emails

The data we may collect includes:

Full name

Email address

Phone number

Address or location details

Any additional information you provide in your message or inquiry

We do not collect sensitive data like national ID, bank details, or health information.

How We Use Your Information

We use the information we collect to:

Provide quotes, respond to inquiries, and deliver our solar services

Send you relevant offers, updates, or marketing communications (email, SMS, WhatsApp)

Improve our products, services, and customer experience

Run remarketing or retargeting ads using Google Ads and Facebook Custom Audiences

We do not sell or share your personal data with third parties, except as required by law.

Third-Party Tools and Tracking

We use tools like:

Google Ads and Google Analytics

Facebook Pixel and Facebook Ads

These services may collect data about your interactions with our website and ads to help us improve marketing, measure performance, and deliver relevant advertising.

You can learn more and manage your ad preferences at:

Google Ad Settings

Facebook Ad Preferences

Cookies

Our website uses cookies to:

Remember your preferences

Analyze website traffic

Improve functionality

You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Opt out of marketing communications

To exercise these rights, contact us at: support@soluxiaenergy.com

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above or as required by law.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@soluxiaenergy.com

Phone: +923151556697

Office Address: Office 501, Fifth Floor, Crown Plaza, Opposite DHA Phase 2, Main GT Road, Islamabad, Pakistan